Purpose: A high-level reference for the integration route options presented on the Cerebrum client onboarding form. Each route describes how the applicant reaches vID, where results land, and what setup is required.
CRA processors and support teams reviewing flagged vID submissions in Cortex
Audience: CRA operations teams and integration developers. Purpose: Define the Invite and Order objects, the statuses and scores each carries, and what to expect at every stage
Audience: CRA support and client services teams assisting applicants Covers: The vID mobile application on iOS and Android Companion document: Applicant Support Playbook — vID Web
Audience: CRA support and client services teams assisting applicants Covers: The browser-based vID experience Companion document: Applicant Support Playbook — vID Mobile App
Audience: CRA operations leadership, compliance teams, and processors. Purpose: Define who decides what and why the system is built that way